Friday, 7 September 2012

Judgement Versus Rigid Formula

Anonymous has left a new comment on your post "When Is A Publication Not a Local Newspaper?":

The Town's Executive Leadership Team
Gotta love the big titles these people prefer. It is quite obvious that this particular lot of words is used to disguise exactly which individual or department is making the proposal. Wonder exactly who is determined that the Banner contract should be renewed and that staff have the additional authority to extend it a further 2 years. It means less work for Staff but makes no sense from a practical/ economic point of view.
Can't think of a single Councillor who would try to make a case for renewal of that contract. And that's probably a First.

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Before the  grand title , the  name was Management team.
That was before Mormac.
When volunteers were elevated to prime status and Council was reduced to nonentity.  
It's much the same today. 
And as long as Council does not work as one that's how it's going to stay.
The issue of the Notice Board contract has been contentious for some time. 
Still, staff drew up a list of criteria without consulting Council.
Their  recommendation came forward and was rejected.
But not by all.
Those who chose to accept the recommendation  suggested those who did, were  "tweaking" numbers  to serve their own purpose.
The manager of communications was charged with  responsibility for the contract and making the recommendation.
Council is under no obligation to accept a staff recommendation.
Ours is the decision-making authority. 
 A rigid formula of awarding points for arbitrary factors   are a modern option  for exercising judgement. 
So many points for this and so many  for that. 
The Auroran lost on the points accorded to  a readership survey. 
They didn't present one. There wasn't time. 
The Chief Administrator said the survey would carry greater weight if it was carried out by an outside source rather than an internal audit. 
For audit, read survey. 
The problem with  according  points to the Banner for their survey  was,  their "readership audit" was done in 2010..
Points were given for design of  the Notice Board.
No points for readership content.
On any given week of the year, the two publications could be placed together and  determined at a glance to be no contest for readership content.
A newspaper is essentially an advertising business.
News stories  are the  enticement to  readers to open the pages and be exposed to the advertising. 
When Metroland purchased  every local newspaper in  York Region, they created a monopoly. 
When small  local newspapers  became possible again  by the advent  of computers, Metrolands  monopoly was broken. But their style did not change. They printed  little they weren't paid for.
They took  everything and gave nothing.
The  Town of Aurora is a business corporation. 
We  are charged with the responsibility of getting  the best value for money spent.
 When we  publish a Notice Board to keep people informed, we need to be assured  they will read  what we have published. 
We need to know news stories will entice readers to open the pages and be exposed to the town's Notice Board. we are paying to present.
Neither the design of the feature , nor a two year  out -of -date 
readership summary persuades me that will happen. 
The same price , a larger circulation and blanket  news content in one newspaper and none in the other is what clinches my decision. 
I think, a  Councillor who  chooses a non-relevant  formula and out- of- date data  and a lack of enticement,  is not exercising due diligence  of their office.
They are not tweaking anything. Including the muscle between their ears.   
 
    

4 comments:


  1. I am not sure if what is between one's ears is a muscle or simply a mass of cotton batten, in the case of certain people.

    It is my understanding that staff is supposed to take direction from Council and to research, advise and prepare clear reports that outline specific options and cost estimates associated with same. Council is then charged with making decisions. Invariably these involve the expenditure of tax payer monies.

    This seems to be a very clear delineation of responsibilities.

    So why the constant conflict?

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  2. Time for some chair -shifting around the Council table. Councillor Pirri is showing Stockholm Syndrome from sitting so close to Councillors Gaertner and Ballard. That vote to retain the Banner contract shows a deteriorating condition.

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  3. And that out-of-date report on the Banner? Was it prepared by an ' outside ' source? Or was that not worth tossing into the discussion? This garbage makes me sick. Should have been a slam-dunk with all Council members voting to give the contract to the Auroran.

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  4. The staff report can be found as an attatchment to the agenda as Item #2 and be read in full here:
    http://www.town.aurora.on.ca/app/wa/mediaEntry?mediaEntryId=60390

    To understand the evaluation that was arrived at by staff I have extracted the section that speaks to this:

    York Region Media Group and The Auroran. were evaluated based on the following six elements:

    1. Weekly print deadlines (20 per cent)
    2. Guaranteed weekly circulation to all Aurora households (15 per cent)
    3. Audited proof of readership numbers (15 per cent)
    4. Creativity and Quality of proposed design and layout (15 per cent)
    5. Value Added Solutions (10 per cent)
    6. Price (25 per cent)

    The evaluation of both submitted applications yielded the following scores:

    York Region Media Group -92
    The Auroran - 66.1

    The 2010 Readership Survey referenced in the staff report was conducted by Kubas Consultants. For it to be even referenced and awarded points is questionable given how out of date it is.

    If we remove element #3 (the audited report), what is left of this evaluation that could possibly shift the ballance in favor of the Error Banner besides price?

    How much difference would there be on deadlines and guaranteed circulation? I imagine none. As far as quality and value added solutions I don't see how the Error Banner is superior to the Auroran, infact I think the inverse is true.

    There is no explanation as to how the breakdown was arrived at by staff. Instead bafflegab about ties to the Strategic Plan are infused to pad what is otherwise a amateur report at best.

    I read this report as innecusible overt complaceny on behalf of staff which is allowed to continue because there is no corporate communications strategy or plan in place.

    The town of Newmarket conducted a 2011 external communications survey:
    http://isurvey.esolutionsgroup.ca/TakeSurvey.aspx?SurveyID=mlK38565

    The town of Aurora hoever seems content in doing as little as possible in the realm of engagement and communications.

    I was assured by both our Mayor and a couple councilors 6 months ago that this was simply because of inheriting such a vacuum from the previous manager.

    With a new manager in place nothing seems to be accomplished with any greater degree of effectiveness or professionalism.

    This was reinforced on Wednesday night as I suffered the manager's presentation of logos to the Sesquicentennial committee, the output of what was delivered was both illconceived and uninspiring.

    If the town can't get the small stuff right, how are we going to be satisfied with the larger pieces like choosing the right channels for engagement?

    Simply stamping "Executive Leadership Team" onto reports like this only diminishes the credibility such a laudable title is intended to provide.

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