Contrast

I wrote a paragraph in the last post about all the staff  names I was given who might be able to provide the information I was  seeking at the Region. 
Yesterday, I was able to speak to someone who answered my questions freely about  progress of Machimo. Every person I spoke to was helpful and congenial. Information was provided without fear or favour. 
It has always been that way at the Region.
Contrast that with Aurora;  Councillors are instructed to address questions only to  the Department Director in charge of the project. Lesser staff are not permitted  to  provide answers to Councillors.
Of course, like the Machimo software package, it doesn't work precisely  if there' s not a firm  "buy-in'"  by employees.